To redeem a reward without a smartphone, log into your account at mobile.thanx.com using your email address and password (If you are using a branded application you will use a separate website to log in. Please email us at email@example.com and our support team will send you specific directions to log in). Once you are logged in, click on your available reward and then click either 'redeem' (for manually redeemable rewards) or 'activate' (for statement credit rewards).
Manually Redeemable Rewards: If you click 'redeem', it will ask you if you are ready to redeem it. Click 'Ok' and you will be brought to a screen with a countdown clock (some rewards have a coupon code on them as well). Print this page out and show it to a staff member before making your purchase (let them know that you do not have a smartphone). They will take the printed reward and manually apply your reward to your order.
Statement Credit Rewards: If you click 'activate', the screen will refresh and say 'Activated'. Now, all you have to do is make a purchase with the card registered to your Thanx account, and the reward will be applied to your credit card within 3-5 days. You will be able to see the reward as a separate line item on the card statement for the card you used.
Note: This policy can vary by merchant.