Our apps have moved to a passwordless sign-in experience, so you will only need to use a password when logging into our website mobile.thanx.com/login.
To log into your account on the app, enter the email address you signed up with, click 'next', and go to your email app on your phone (don't use your computer to access the email). Click on the email sent from Thanx with the subject line 'Sign in to your Thanx account' and then click the 'Sign in to Thanx' button.
This will take you to an internet browser - click the 'Open' button and you will be brought to your Thanx app where you will be able to access your account. If clicking the link from the email doesn't bring you to a browser where you can click the 'Open' button, start the process over and instead of clicking the link in the email, copy the link and paste it into a browser.
Once you're logged in, click the button in the top-left corner of the screen and then click 'Account'. On your account page, you will be able to edit your email address.