I redeemed a reward, where will I see my discount?

If you clicked Activate to redeem your reward and made your purchase with your registered card, you will be notified instantly that your reward was applied. You will be able to see the discount on your credit card statement within a week as a separate line item from THANX.

If you did not activate your reward before your purchase or did not use a registered credit card, your reward will not be applied. If you activated your reward before your purchase, used a registered credit card for your purchase and you do not see your discount after one week, contact support and we will assist you.

If you clicked Redeem on your reward, that means your reward was redeemable in-store and the amount should've been taken off your bill.

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