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Member FAQ
Logging In
Magic link FAQ
Personal Information & Security
Why can't I add my credit card?
Do you share my personal information?
How do I add or delete my registered credit and debit cards?
How do I change my email/password?
Do you charge my card?
Why do you need my credit card?
Earning Reward Progress
How do I earn progress toward my reward?
What if I register my card after making a purchase?
Why didn't I earn progress for my purchase?
Can I earn rewards progress if I use cash?
How do I send in a receipt?
Why was my receipt denied?
Can I use multiple credit cards to earn rewards?
Redeeming Rewards
How do I redeem rewards?
Does my reward expire?
Can I use multiple rewards at once?
I accidentally used my time restricted reward. Can I get it back?
I redeemed a reward, where will I see my discount?
If I have multiple credit cards linked, where will my reward be applied?