Help @ Thanx

FAQ

• Security

  • Do you share my personal information?
  • Do you store my credit card information?
  • Why do you need my credit card?

• Rewards

  • Do I have to add a merchant to my favorites to earn credit there?
  • My rewards progress is not being instantly updated
  • I accidentally used my time restricted reward. Can I get it back?
  • Can I use multiple credit cards to earn rewards?
  • I do not see my discount on my credit card statement.
  • I redeemed a reward, where will I see my discount?
  • If I have multiple credit cards linked, where will my reward be applied?

• How To

  • Why can't I add my credit card?
  • How do I add or delete my registered credit and debit cards?
  • How do I remove a merchant card from my app?
  • How do I change my password?

• How It Works

  • What if I register my card after making a purchase?
  • Do you charge my card?
  • Can I use multiple rewards at once?
  • Can I earn rewards progress if I use cash?